Shipping policy
KL Aura Extensions currently ships within the United States only. We do not offer international shipping at this time.
Shipping Rates
All orders are shipped at a flat rate of $19. Shipping fees are non-refundable once an order has been processed.
Order Processing & Shipping Time
All KL Aura Extensions orders are pre-order unless otherwise stated.
* Pre-Order Items (Not On Hand): Please allow 4-5 business days for processing and shipping.
* On-Hand Items: Please allow 3-7 business days for processing and shipping.
* Custom Wig Orders (Small & Large Cap Sizes): Small and Large cap size wigs are custom made. Please allow 3-5 business days for customization and an additional up to 9 business days for shipping.
Business days do not include weekends or holidays.
Additional Information
* Shipping timelines are estimates and may vary due to high volume, weather conditions, or carrier delays.
* KL Aura Extensions is not responsible for delays once the package has been handed over to the shipping carrier.
* We are not responsible for lost, stolen, or misdelivered packages due to incorrect shipping information provided at checkout.
By placing an order with KL Aura Extensions, you agree to this Shipping Policy.